State Farm® Insurance Agent Ches Smith
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Preston Carpenter
August 19, 2025
"Great office and agent!!"
"Thank you so much Preston! My State Farm team and I are happy to be your good neighbor!"
Parker Shaw
February 9, 2024
"Highly recommend doing business with Ches and his team! They provide a great customer experience. Amanda and Aleia are the best."
Rumya Putcha
July 19, 2023
"My partner and I recently switched our coverage to SF from Amica and it's entirely because of Aleia Daniel. Aleia is not only very organized and detailed, but she's also incredibly intuitive. Throughout the process I marveled at how she seemed to read my mind and be ready for the next set of questions before I'd even asked them! There are a lot of insurance options out there (and I've spoken to most of them in the last few days), but I haven't encountered anyone else whose competence and communication skills impressed me so thoroughly. If you're looking for extraordinary customer service and high-quality+reasonably priced coverage options in the area, ask for Aleia and you won't be disappointed."
"Thanks so much for the kind words! We appreciate your business!"
Clong 50
March 12, 2023
"I have done business with him for over 20 years and I love his staff Aaliyah and Amanda. I would not change my agent because of his staff."
"Thanks so much for the kind words! We appreciate your business!"
Evan Elder
March 3, 2023
"The team at Ches's office is awesome!"
"Thanks Evan for the kind words! We appreciate your business!"
Edna Maddox
November 2, 2022
"I have used this insurance since the early 90's. Great customer service and always offer help when needed."
"Thanks so much for the review. We appreciate your business!"
Nancy Matthews
August 12, 2021
"Couldn't do without their help!! THEY ARE WONDERFUL!!!!"
"Thanks for the kind words Nancy. We appreciate your business!"
Oudom Sayanam
August 5, 2021
"all good"
"Thanks we appreciate your business!"
Eric Tory
April 5, 2021
"It was excellent!"
"Thanks Eric! We appreciate your business."
larry craig
January 20, 2021
"Been with them for over 20 years and it's been good"
"Thanks Larry! We appreciate you business."
Jennifer Fleece
July 15, 2020
"We've had our home and auto policies with Chess Smith's office for years and couldn't be happier. His entire staff is wonderful. They are warm and friendly. They know who you are when you call and are always incredibly responsive. I can't recommend this office highly enough. Competitive rates and the best service in town."
Michael May
April 30, 2020
"Awesome team that takes care of all your needs!"
danielle pautler
April 7, 2020
"Amazing customer service!"
Kimberly Fowler
September 13, 2019
"Best insurance agency I have dealt with in years. Friendly staff and always available to answer any questions I may have on my policy without delay."
Nola Geeter
June 19, 2019
"Friendly, helpful staff make getting the correct insurance coverage an easy experience. I love stopping by, because they have such great customer service. You're not just a number, and it is nice that the agent knows you by name, not by your policy number."
Kathryn Caron
December 5, 2018
"With our recent move to Athens, Cory has been extremely efficient, thorough, and professional. As a long time State Farm client, I’m impressed with our new agency. Thanks Cory, the Ches Smith Agency is lucky to have you represent them."
Jon Hammont
April 17, 2015
"Like a good neighbor Ches was there. Great customer service."